Privacy Policy
This privacy policy explains how Lens Loft Studios collects, uses, and protects your information when you use our online platform and services. Lens Loft Studios is committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information to provide and improve our services to you. The types of information we collect depend on how you interact with our site and services.
Information You Provide Directly:
When you use our site, book studio time, rent equipment, request information, or otherwise communicate with us, you may provide us with personal information. This can include information that identifies you such as your name, contact details, and any other information you choose to provide related to your booking or inquiry.
Information Collected Automatically:
When you visit our site, we may automatically collect certain information about your device and browsing activity. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. This information helps us understand how users interact with our platform and improve its functionality.
How We Use Your Information
We use the information we collect for various purposes related to providing our photography studio rental services, including:
To Provide and Manage Services: Using your information to process bookings, manage rentals of studio space, lighting, backdrops, props, and other equipment, and fulfill other services you request.
To Communicate With You: Sending you confirmations about your bookings, updates about your rentals, responding to your inquiries, and providing customer support.
To Improve Our Services: Understanding how our services are used to analyze trends, improve our online platform, develop new features, and enhance the user experience.
For Marketing and Promotional Purposes: With your consent, sending you information about special offers, promotions, or news about Lens Loft Studios that may be of interest to you. You can opt out of marketing communications at any time.
For Legal and Safety Reasons: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Lens Loft Studios, our users, or others.
Legal Basis for Processing
We process your personal information based on lawful grounds, including:
Performance of a Contract: When processing is necessary to fulfill a contract with you, such as providing the studio or equipment rental services you have booked.
Consent: Where you have given us consent to process your information for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. This may include improving our services or preventing fraud.
Legal Obligation: Where processing is necessary to comply with a legal obligation.
Sharing Your Information
We may share your information in certain circumstances:
With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (though we typically do not store payment card details directly), website hosting, data analysis, and customer service. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
The right to access your information.
The right to request correction of inaccurate information.
The right to request deletion of your information.
The right to object to or restrict the processing of your information.
The right to request portability of your information.
The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
Children's Privacy
Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will apply from the time it is posted. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us by mail at:
Lens Loft Studios
850 Main Street, Suite 201
Los Angeles, California, 90013
United States